Technology

How to Accept Payments from Clients

Sometimes my most mundane articles prove most helpful to some readers. Today I’m going with mundane. We have three locations with conference rooms. We have no offices and minimal staff on-site. When our lawyers are meeting with a client, they are often the only representative of our firm on the premises. Some of those meetings [...]

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Developing an iPhone or Android App for Your Firm

Everywhere you look, people are playing with their smartphone. I knew we needed to get our firm on their phones. But how? Well, arguably, they already had us on their phones, but only in the Web browser. If they really want divorce information, we’ve got a mobile-friendly version of our North Carolina Divorce site. Everybody talks about [...]

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Turn Emptying Your E-mail Inbox Into a Game

Let’s face it: dealing with e-mail is a nightmare. It’s kind of like taking out the garbage: it’s never finished. You dig through it and delete, delete, delete. Finally, your inbox is empty. You relax, play a little World of Warcraft, and the next thing you know, your e-mail inbox is full again. It’s a [...]

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Is Your Client Data Secure?

I visited a law firm last week and opened up my sweet little Macbook Air while I waited in the lobby. I found the firm’s wireless network and connected. Because I’m nosy, I opened Finder (the Mac version of Windows Explorer) and noticed two computers on the network. Click, click, click, and I stumbled upon [...]

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Buying Tech Support in a Cloud World

You know we’ve moved our firm’s data to the cloud: I can’t stop talking about it here, and I’m sure you’re getting sick of it. But, wait, there’s more for me to tell you about the move. Here we are with our data living up on Salesforce, NetDocuments, and Google. Our servers have been shut [...]

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Twenty Years of Case Management Software

Today you can set up a case management system, like Clio or RocketMatter, for a few bucks a month. These companies can have you up and running in five minutes. It’s pretty amazing. We started our law firm back in 1990. Initially, we did all of our case management on paper. We kept a notebook detailing the [...]

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Taking Credit Card Payments on the Go for Less

Square, the credit card processor for your phone, is cool, but there’s a much less expensive alternative. I’m a pretty big fan of Square, the credit card processing service that allows you to turn your iPhone, iPad, or Android phone into a credit card machine. With this service, you plug a device into the audio [...]

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My Personal Life in the Cloud

We’ve talked before about how our firm has moved to the cloud. All of our data lives in Salesforce, NetDocuments, and Google Apps. We no longer have any servers in our office. But what about my personal life? I’ve moved my personal life to the cloud right along with the business. Here are the services [...]

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