September 2010

When Will You Get New Clients?

A potential client calls, schedules a consultation, comes in and meets with you, and then retains you. How long did it take from the time of the call to the time of the retainer? On average, how long does it take for all of your clients? Can you accelerate the process? Can you improve one part [...]

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It’s Time to Update Your Twitter Background

Some of you have done a terrific job of creating great backgrounds for your profile pages on Twitter. I’ve always admired what Melissa Brown of Charleston has done. She has used her background to promote her practice in a professional manner. Unfortunately, those backgrounds are about to become useless. Twitter is slowly rolling out New [...]

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The Top 8 Personal Hygiene Mistakes That Turn Off Prospective Clients and Referral Sources

TechnoLawyer is running some columns I’ve written in its SmallLaw series. They have some excellent writers (plus me) addressing small firm issues. TechnoLawyer makes the columns public a week after release on the TechnoLawyer blog. You can get the content a week earlier by subscribing to SmallLaw via e-mail. It’s lunchtime again here at SmallLaw. My goal for [...]

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The Wrong Way to Do Client Testimonials

“Divorce Discourse is the most amazing website. The insights are life changing, and the author is a genius. Rosen’s writing and intellect are unsurpassed, and he is really handsome.” – VLR (September 2010) Okay, okay, “VLR” is my mother, and she didn’t even write that testimonial—I wrote it myself. That’s not the way to do [...]

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Stupid Things, Twitter, and Discounts. Happy Saturday!

Happy Saturday! Every Saturday I publish links to some of the things I’ve come across that might interest you. These are things that caught my attention this week. I’m publishing these links without much comment so you’ll have to click on them if you’re curious. I also include a picture I like. 3 Names, And [...]

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How to Get Your Client to Document Events

Have you ever asked a client to keep a personal diary? You want the data kept as you prepare for trial. It’s especially helpful in custody cases, but it becomes handy to have a daily journal entry in lots of matters. It helps clients remember the events of each day, which might be useful later [...]

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How to Take Three Months Off—Paid

One of our lawyers just headed out for three months. He flew from Charlotte to Northern Europe, where he’ll spend a few weeks working his way south. Then he’s headed to India to explore and visit family for a few months. He’ll wrap up with a week or two in Los Angeles before he flies [...]

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20 Ways to Get Smarter with Your SmartPhone

You’ve got a cool iPhone, Droid, or Blackberry. You’re checking e-mail and keeping up with your calendar. That’s great! Let’s take it to the next level together. Join me for a 60-minute webinar on Thursday, October 7, 2010 at noon, eastern time. We’ll have some fun and learn a few things. There will be time for [...]

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