August 2009

Here’s a Quick Way to Market Your Practice

Many marketing tactics involve putting our name in front of new people. It’s also important to remind people that we’re still around. It’s important that they remember our name and the work we do. One approach I’ve used in the past is to write a letter to the editor of my local paper. They often [...]

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Sunday Funny: Bathroom Breaks Receptionist

Head on over to Above The Law for this post about the receptionist that urinates on herself and sues her law firm. The crazy part is that we’ve all heard enough lawyer stories and employee stories to know that we don’t know what to think.

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Interesting Stuff – August 29, 2009 Edition

It’s Saturday and on this day of each week I publish links to some of the things I’ve come across over the past week that might be of interest to you. These are things that stimulated me in some way related my practice. I’m publishing these links without much comment so you’ll have to click [...]

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What Can You Learn About Clients in a Restaurant?

My wife had the opportunity to do a “behind the scenes” visit at a local restaurant. She toured the kitchen, the dining room, the bar area and had the opportunity to help out and observe in the kitchen for several hours. She loved it. Along the way, she was shown the restaurant computer system. They [...]

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6 Things Your Employees Won’t Tell You

You’re the boss. You have a sign on your head that says – in bright neon red – “I CAN FIRE YOU.” As a result, your people won’t tell you things. They don’t want to be the bearer of bad news, they don’t want to draw your attention, and they don’t want to get fired. [...]

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The Best Task Manager Ever

There are some great task management systems out there. Users debate the relative merits of one system over the other. I’ve used more task management products than I can remember. I love trying them all. I’ve spent hours moving my tasks from one system to the next. I seem to enjoy moving my tasks around. [...]

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The High Cost of Cutting Costs

A couple of years ago we assigned each line item on our Profit and Loss statement to one staff member. That person was asked to manage that line item like they were spending their own money. Someone was assigned to each item – phones, internet, office supplies, rent, leases, etc. The person dealing with “office [...]

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Showing Up is Half the Battle

“Showing up is half the battle” – that’s what they say anyway. I know it applies to exercise. If I can just get my shorts on and get out the door the rest is easy. Showing up matters in other contexts as well. It makes a difference when it comes to going to networking events. [...]

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