July 2009

It’s All Relative

This is the Facebook status posted by my twelve year old daughter moments ago. She thinks she had a bad day (she might really have a bad day if she keeps saying “sucks” on Facebook). But as family law practitioners we know she doesn’t know from bad days. Let her come talk to us when [...]

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Your Role in the Initial Consultation

I just spent the past half hour talking to one of our attorneys about initial consultations. She’s worried about being prepared and knowing everything she should know about the law. That’s great. I appreciate her concern. Unfortunately, it’s probably misguided. It’s fairly common for lawyers to believe they need to know the law. It makes [...]

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No One Cares About You

Deep down, you know it’s true. So why do you have a website about you? Turn it around. Talk to them about their problems, concerns, lives. http://www.youtube.com/watch?v=N52OIcwynws

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Drip, Drip, Drip to Educate Your Staff

How do you get your employees to understand the procedures and rationale for all the things you do in your office? You can prepare a training manual and issue it to the newbies on day one. But will they read it? And if they do, will they really get it? I don’t think so. It’s [...]

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Do You Feel Like A Parrot?

How often do you get asked the same question by a member of your staff? Sometimes it’s the same person because they can’t remember the answer. Sometimes it’s someone new. I’ve been doing this job for 22 years. I’ve answered many of the same questions hundreds of times. A good example – “how do I [...]

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Sunday Funny – Yard Art?

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Interesting Stuff – July 25, 2009 Edition

It’s Saturday and on this day of each week I publish links to some of the things I’ve come across over the past week that might be of interest to you. These are things that stimulated me in some way related my practice. I’m publishing these links without much comment so you’ll have to click [...]

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Do You Get Personal on Twitter?

I read a quote in an article in a legal publication the other day providing advice about Twitter. The “expert” quoted advised against providing “personal information” on Twitter. The article was about business development and how Twitter might help with generating new business. Don’t provide “personal information?” I was stunned. Twitter can be used in [...]

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